Who we are?
Al-Fekry Auto Company for Car Service and Maintenance Centers located at 10 Al-Ismailia Canal Street in front of Abboud Shubra Traffic, as our company was established in 2003 by Mr. Yasser Fekry Ahmed to be a leading company in the field of car maintenance and repair in the Egyptian market, and the company quickly gained a remarkable praise and a good reputation over the years The last few years of what the company provides from the services, maintenance and repair of cars accurately and with great honesty and high quality in the least time and at reasonable prices, and the company was able to obtain international car service and maintenance agencies to become one of the leading companies in the field of providing car maintenance and repair services in the Egyptian market.
Our commitment to the ethics of the profession contributed to the Auto Group service center for the maintenance of Opel and Chevorlet cars, which is one of the branches of Al-Fekry Auto in Shubra, to obtain a position from the first place as the best certified service center for Al-Mansour Automotive for the years 2018-2019-2020, respectively, and the company’s management was obtained The comprehensive quality certificate “ISO” 9001: 2008 as a first stage, where the company applies all quality systems in accordance with international standards as a first step to implement the comprehensive quality system.
The management of Al-Fekry Auto is fully committed to providing a specialized work team, In the field of car repair and maintenance service and maintenance, the company’s management sets performance evaluation standards
And continuous evaluation of the performance of employees and granting the necessary training in order to continue raising the level of efficiency and effectiveness of all employees. The company also owns a service center in Sixth of October City, and it has been used for all types of cars.
Our vision
- To have leadership and excellence on the cars repair and maintenance among the service centers with expansion in the activity of the Company.
- To increase the company's share in the Egyptian market.
- To constantly work to develop the skills of our distinctive team, train them, and retain them.
- Constantly develop and improve the working conditions and procedures, which contribute significantly to increase the customer's share. This will result in providing high quality repair and maintenance services that exceed customer expectations.
- To maintain the ethical codes with our clients and in away that meets their needs and expectations.
Our Mission
- Al Fekry Auto’s management Car Maintenance and Repair Service Center founded to provide the high-quality of car maintenance and repair services with original spare parts in fastest time with appropriate prices to our valued customers.
- We are keen to increase the quality level, safety tools, using original parts to maintain the health and safety of employees and customers.
- Follow the latest scientific and technical methods for upgrading our center for keeping our outstanding performance level.
- Create a suitable working environment as per the environmental standards, civil protection, occupational health, and safety.
Our core values
The following values is our committed to do our work faithfully and to have the lead and set an example for others:
- Commitment: We are very strictly committed to all laws, ethics principles, and international standards.
- Excellence: We don’t accept any alternative other than excellence; we are committed to high quality standards in all our dealings. This includes practicing creativity, innovation, and modern technology. Thus, we attract the best elements of human resources.
- Priority service: We give our customer due attention and priority while we provide our services.
- Team spirit: Excellence in the provision of services stems from the harmony of our team, where they work as a team that is coherent and collaborative. They are highly committed to the tasks assigned to them according to the mission of the Company.
- Integrity: We are working always and forever with integrity to promote the principles of the honesty, credibility, and transparency.
- Loyalty Spirit: We pay special attention to invest in our human resources, as they are the most important elements of success.
- Professionalism: We always strive to provide the high quality services with great professionalism through the development of technical and managerial skills for all employees. We keep training our employees.
Our primary responsibilities
- We believe that providing the service to our society is one of our obligations, which are very keen to do it fullest.
- We use of original parts and provide auto maintenance service with high quality to preserve the lives of our valued customers.
- We follow the latest quality methods and train of all employees for helping to achieve the company's goals.
- We organize work efficiently within the center and assess the performance and develop to improve the efficiency of employees to achieve excellence.
Quality Policy (ISO 9001:2008)
El Fekry Auto Company "Auto Service and Maintenance Centers adapts the following essentials in determining its own goals and strategies:
- Commitment to professional ethics in all the company's dealings with others.
- Focus on meeting the needs of Company and stakeholders to reconcile between customers, employees and owners.
- Provide outstanding car repair and maintenance service for our valued customers, "original parts, fastest time, suitable price".
- Continuous development and improvement of the work systems and procedures to maintain the cars repair and maintenance service Excellency.
- Protection of the environment throughout the project life cycle.
The company's management pursues the following methods to carry out its mission, vision and values:
- Strategic planning to achieve the company's mission, vision and values effectively.
- Strictly adherence to all Egyptian laws and executive decisions with the Arab Republic of Egypt.
- Strictly compliance with all policies, procedures, formats, regulations, and instructions in place within the company.
- Design and effective organization chart to ensure the necessary efficient human resources for achieving the planned objectives.
- Provide a healthy and safety work environment per the requirements occupational health and safety and the environment requirements.
- Increase all company's employees the efficiency, develop their skills evaluate their performance, and improve the working conditions continuously.
- Continuous and fruitful communication with the stakeholders and study all proposals and complaints received and utilize it.
- Approve the supplier's procedures and their performance.
Activating the role of managers/the assigned company's members to carry out the following tasks:
- Set the policies, procedures and plans to increase the company's Chevrolet, Opel customer share and meet their current and future needs which are consistent with the of the Company's principles, mission vision and values, general and basic rules.
- Explain all of the company's policies, procedures, and formats for all employees and ensure that they are fully implementing it strictly.
- Identify deviations and taking corrective actions as soon as discovered and work to improve the working conditions and environment.
- Continuous training for all employees and evaluate their performance and make sure that all entire company's activities are compatible with the mission and vision of the company and evaluation.
Our Service Gallery
These photos will help you learn more about our car service and services provided
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